Privacy Policy

PRIVACY POLICY FOR CLINICALSOLUTIONS.IO

This privacy policy addresses information that may be collected from users who visit this website but who do not become Registered Members as well as the personally identifiable data and other information of Registered Members.

We will collect no personally identifiable information ("Personal Information") unless you choose to provide that information to us. Personal Information is information that can be used to identify or contact you, such as your name and contact information, including email address. If you provide us with Personal Information, you may delete it and withdraw from ClinicalSolutions.io as a Registered Member at any time by emailing [email protected]

 

Use of Registered Member Personal Information for Internal Purposes

In order to become a ClinicalSolutions.io Registered Member, you must provide ClinicalSolutions.io with certain Personal Information, including but limited to your name and email address.

Some of this Personal Information is the same information that "covered entities" must keep private according to the U.S. Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and its implementing regulations. Although ClinicalSolutions.io is not "covered entity" we still do our best to implement similar patient privacy settings as helpful guides in protecting Registered Member Personal Information.

We may contact any Registered Member to verify the accuracy of information provided. We also may contact clinical trial administrators and personnel to review and verify their registration information and eligibility of the clinical trial for inclusion within ClinicalSolutions.io

Additional Information Automatically Collected and Stored From Visiting Users and Registered Members

ClinicalSolutions.io utilizes Google Analytics among many other services to collect information on users visiting the website.

Cookies and clear gifs: ClinicalSolutions.io uses both "session" and "persistent" cookies on this Service. A cookie is a small piece of information that is sent to your browser and stored in your computer's hard drive. The purpose of a cookie is to remember certain user inputs on this Service.

Session cookies are temporary bits of information that are erased once you exit your web browser or turn off your computer. Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. They store information on your computer for a number of reasons, such as retrieving certain information you have previously provided (i.e., username and password), helping to determine what areas of this Service you find most valuable, and customizing this Service based on your preferences on an ongoing basis. Persistent cookies placed on your computer by this Service may hold Personal Information, but only if you are a Registered Member or have otherwise consented to the provision of Personal Information in accordance with the terms of this Policy. In addition to customization, persistent cookies will be used to provide you with better service on this Service, to compile and analyze statistics and trends, and to otherwise administer and improve this Service for your use.

This Service may also use clear gifs (also known as web beacons) in combination with cookies, in order to help Service operators understand how visitors interact with this Service. A clear gif is typically a transparent graphic image (usually 1 pixel by 1 pixel in size) that is placed on this Service, which allows this Service to measure the actions of a visitor who opens the page that contains the clear gif. ClinicalSolutions.io uses clear gifs to measure traffic and related behavior, and to improve your experience when visiting this Service. We also use clear gifs to manage the content available on this Service.

We use this information to help us make this Service more useful. We may use your usage data with or without your Personal Information, in order to measure this Service's performance and improve this Service’s design and functionality.

ClinicalSolutions.io Registered Member Personal Information will be shared ClinicalSolutions.io only for the purpose of educating Registered Members about the availability of clinical trials and potentially eligible clinical trial participants. ClinicalSolutions.io will use the information submitted by patients (“volunteers”), their representatives, and others interested in participating in clinical trials to find potentially suitable clinical trials. ClinicalSolutions.io will facilitate an online conversation between potential volunteers and clinical trial administrators via emails and/or phone calls. ClinicalSolutions.io will send email alerts to your registered email address with notifications of a new message or new trial match. ClinicalSolutions.io will not further participate in the process by which potentially eligible clinical trial participants are accepted into and participate in clinical trials.

Registered Member information also may be used by ClinicalSolutions.io or their designees in de-identified form, i.e. a form through which individuals are not identifiable and cannot be contacted, for the purpose of conducting medical research.

Registered Member and visitor information may also be collected for statistical purposes. ClinicalSolutions.io sometimes perform analyses of user behavior in order to measure user interest in the various areas of this Service. We will disclose this information to third parties only in aggregate form.

We may be required by law to disclose information, including Personal Information. Although we make every effort to preserve user privacy, you are hereby notified that we will disclose Personal Information and other information captured by the Service if required by law to do so.

Consent to Disclosure by using this Service, you understand and consent to the collection, processing, transfer and use of information for the purposes set forth by ClinicalSolutions.io. You hereby consent to the collection, processing and disclosure by ClinicalSolutions.io of your Personal Information identifiable or not and other information as described under this Policy, including, but not limited to, the transfer of your name and email address to ClinicalSolutions.io, and of Personal Information relating directly to your eligibility to participate in a particular clinical trial (which does include your name, email address and or any other volunteer information) to other Registered Members who coordinate recruitment of clinical trial volunteers.

 

Links

This Service may contain links to other websites. Please be aware that ClinicalSolutions.io are not responsible for the privacy practices of such other sites or the content of those sites. We encourage our users to be aware when they leave this Service and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Service.

 

"Opt-out"/Correcting/Updating/Deleting/Deactivating Personal Information

If a Registered Member’s Personal Information changes or if a Registered Member no longer desires to use this Service, we provide a way to correct, update or delete/deactivate it by emailing [email protected] Please correct or update your information by logging in and editing your profile in your Account Settings . To "opt-out," delete or deactivate your Personal Information and relinquish your status as a Registered Member or ClinicalSolutions.io, send an email to [email protected] . We will send you an email confirming deactivation of your account

 

Updates to Privacy Policy

ClinicalSolutions.io may, in its sole discretion, update this Policy at any time and will post any amended Policy on this website. The amended Policy shall be effective upon posting and your access to or use of this Service following an update shall be deemed consent to the revised Policy. We urge each visitor and Registered Member to refer back to this page regularly and especially prior to providing or updating any Personal Information. This Policy may not be otherwise amended without the written consent of ClinicalSolutions.io

Disclaimer

While ClinicalSolutions.io exercises all due caution to protect your privacy, we will not be held responsible for parties who attempt to illegally access this Service and intercept or access transmissions or private communications. The information provided in this service is designed to help patients “volunteers” find clinical trials that may be of interest to them, and to help patients contact the centers conducting the research “researchers”. ClinicalSolutions.io is neither promoting this research nor involved in conducting any of these trials. Some study summaries and or any other website content may have been edited for clarity purposes to make them easier to understand.

Agreement

By visiting or using ClinicalSolutions.io you agree to be bound by the terms and conditions of this Privacy Policy.

Further Inquiry

Please direct any questions you may have about this Policy to: [email protected]

PRIVACY POLICY REAFFIRMATION FOR CLINICALSOLUTIONS.IO

Introduction

This Privacy Policy is designed to inform users of the (“ClinicalSolutions.io”) the entire website (www.clinicalsolutions.io),  mobile application and services (collectively, the “Services”) about how we gather and use personal identifiable information collected by us in connection with use of the Service. You may have been invited to use, download or install the Service from a third party as part of an ongoing study or research project (such third party, the “Institutional Client”), or you may have subscribed or downloaded and installed the Service for your personal use. We will take reasonable steps to protect user privacy consistent with the guidelines set forth in this Privacy Policy and with applicable U.S. laws. In this Privacy Policy, “user” or “you” means any individual using the Service, whether by downloading or browsing the Service, registering with us by creating an account, or participating in any other activities available through the Service. BY ACCESSING OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY AND OUR TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

What Information Do We Collect?

We may use mobile tracking technologies such as cookies, web beacons, pixel tags and clear GIFs, as well as embedded code in the Services itself, in order to operate the Service efficiently, and to collect data related to your usage of and interaction with the Service, and general use and interaction with your mobile device. All such collected data (collectively, “User Interaction Data ”) may include how and when you use your mobile device for communications with others, including mobile phone and text use, and your location and speed of movement while you use your mobile device. Such User Interaction Data may also include, but is not limited to, call information, SMS information (see Safeguards below), location samples, accelerometer samples, smartphone actions, and smartphone screen-time related to, or resulting from, your use of the Services. We do not access or collect the content of your mobile phone communications, such as conversations or text messages.

We collect the following personal information in connection with the Service: (a) when you register to use the Service, whether in your individual capacity or on behalf of an organization, we may collect the personal information that is disclosed on our online registration form, such as your name, email address and other information detailed therein (the “Account Data”); (b) if you communicate with us by email, we will collect your email address; and (c) if you use the Services to respond to surveys and questions from an Institutional Client, we may collect the information you provide in your responses, such as health information (if any) (the “User Survey Data”). Such User Survey Data includes, but is not limited to, your answers or submissions to study surveys and health questionnaires, inferred health status for specific conditions, and survey alerts. The User Survey Data, together with the User Interaction Data, is referred to as “User Data.” We may also collect certain demographic information, such as age and gender, that may be disclosed by you. All of the Account Data, e-mail addresses, demographic information, and User Data is referred to in this Policy as “Personal Information”. To include but limited to any other health information indefinable or not that you provides us.

We will use and store Personal Information for the purpose of delivering the Service to you and where applicable, to our Institutional Clients, and to analyze and enhance the operation of the Service. We store Personal Information, and where applicable, any information obtained from our Institutional Clients for proprietary analysis and development of personalized clinical trial matching for each user for you or where applicable, the Institutional Client. Personal Information may also be used for the internal operational and administrative purposes of the Service.  By our personalized clinical trial matching algorithm as part of our Services you are authorizing us to sell or use Personal Information for purposes of connecting you with a Institutional Client sponsoring the clinical trial your are apply for; data that it is identifiable or linkable to you.

We value your feedback on, and appreciate any testimonials about, our Services. If you send us any such feedback or testimonials, they shall be deemed, and shall remain, the property of ClinicalSolutions.io and none shall be subject to any obligation of confidence on our part. However, ClinicalSolutions.io shall obtain prior approval of any usage of your identity or contact information, if ClinicalSolutions.io wishes to reference you in connection with that feedback or testimonial.

What Information Do We Disclose to Third Parties?

In general, Personal Information and other information you submit or share with us is used for the following purposes by ClinicalSolutions.io: to enable your access to our services; to provide, maintain, protect, develop and improve Fearcy; to fulfill your requests for products and services; to customize the content and advertisements you receive from us and our trusted partners; and to offer you additional information, opportunities, promotions and functionality from us or on our behalf, or from our partners or our advertisers at your request.

We will disclose your identifying Personal Information, including identifiable health information, to any third party as in example but not limited to: your Personal Information to an Institutional Client on whose behalf the information was collected; disclose your Personal Information to third party contractors engaged to provide services on our behalf (“Contractors”), such as performing marketing, analyzing data and usage of the Service, operating the Service or providing support and maintenance services for the Service, or providing customer service. ClinicalSolutions.io will disclose your Personal Information when we have your consent to share the information.

We may disclose Aggregate Information to third parties, such as the Institutional Client, potential customers, business partners, advertisers, and funding sources, in order to describe our business and operations. We may also license, sell, or otherwise use or provide Aggregate Information.

Use of the Service may involve use of the services of third party telecommunications carriers. Such carriers are not our contractors, and any information that a carrier collects in connection with your use of the Service is not “Personal Information” and is not subject to this Privacy Policy. We are not responsible for the acts or omissions of telecommunications carriers.

We reserve the right to disclose any information we collect in connection with the Service, including Personal Information, (a) to a subsidiary or parent company or to any successor to our business as a result of any merger, acquisition, asset sale or similar transaction; and (b) to any law enforcement, judicial authority, or governmental or regulatory authority, to the extent required by law or if in our reasonable discretion disclosure is necessary to enforce or protect our legal rights or to protect third parties.

Security, Safeguards Amendments

We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this Privacy Policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not liable for the actions of hackers, unintended spillages and other unauthorized third parties that breach our security procedures. Nor are we responsible for other breaches to your Personal Information outside our control, such as resulting from loss, theft or unauthorized use of your mobile device. You are responsible for maintaining the security of your login ID and password. If you believe that your login ID or password have been compromised you should immediately change your password and contact support. ClinicalSolutions.io is not responsible if someone else accesses your account through registration information they have obtained from you or through a violation by you of this Privacy Policy or your End User License Agreement.

ClinicalSolutions.io may modify or amend this Privacy Policy from time to time. If we make any material changes, as determined by ClinicalSolutions.io, in the way in which Personal Information is collected, used or transferred, such changes to this Privacy Policy will be available via a link to the most current terms of the ClinicalSolutions.io Privacy Policy (which can be found at ClinicalSolutions.io’s website for the Services).

Underage use

ClinicalSolutions.io does not knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of the Service is directed at persons under 13. If you are under 13 years of age, then please do not use the Service. If ClinicalSolutions.io learns that personally identifiable information of persons less than 13 years of age has been collected without verifiable parental consent, then ClinicalSolutions.io will take the appropriate steps to delete this information. To make such a request, please contact us at [email protected]

General Inquiries and Concerns

To submit a general inquiry or concern, please contact us at privacy@ ClinicalSolutions.io or write to us at the following address: ClinicalSolutions.io c/o Customer Support - Privacy Policy; HC 04 BOX 12543, SAN GERMAN, PUERTO RICO, 00683.

California Residents

If you are a California resident, you may request that we provide to you (i) a list of the categories of personal information about you that has disclosed by ClinicalSolutions.io to third parties for the third parties’ direct marketing purposes during the calendar year preceding your request, (ii) the names and addresses of such third parties, and (iii) if the nature of the third parties’ business cannot reasonably be determined from their names, examples of the products or services marketed, if known to ClinicalSolutions.io, sufficient to give you a reasonable indication of the nature of the third parties’ business. To submit your request, please e-mail [email protected]

Service Visitors from Outside the United States

ClinicalSolutions.io and its servers are located in the United States and are subject to the applicable United States regulations. If you choose to access or use the Service, you consent to the use and disclosure of information in accordance with this Privacy Policy and subject to such regulations.

This Privacy Policy was last updated on January 1, 2015

 

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